有些童鞋跟阿卡索在线英语反映在工作中接到外国客户的电话，但是因为不懂得怎么地道表达和沟通，导致交流的时候不够流利的情况。
所以，今天阿卡索在线英语给大家带来关于商务电话用语的笔记，里面是一些平时工作中接电话会用到的有用的句子。希望大家可以跟着阿卡索在线英语一起充充电，学学怎么跟外国客户在电话里沟通。有需要的童鞋可以收藏哦~
一、问候和自我介绍
Good morning, this is Sunshine Mutter, may I help you?
早上好，我是Sunshine Mutter，我能为您做些什么吗?
You have reached the office of Perl, electronic technology cooperation.
这里是Perl电子技术合作办公室。
二、情况1：询问对方要找哪位
Who would you like to speak with?
请问您想和哪位通话吗?
The name of the person you are calling please?
请问您要找的人叫什么名字?
三、情况2：帮对方找人听电话，希望对方能够等一下
I will put him on the phone, just a second.
我请他听电话，请稍等。
Could you hold on a minute, I will get him for you?
您能稍等一下吗，我帮您去叫他。
四．情况3：打电话的人要找的人不在或者不方便，表示可以接受对方留言
Sorry, the line is busy.
对不起，线路正忙。
You have just missed him.
你刚好错过他了.
He can not take your call right now, would you like to leave a message?
他现在不方便接您的电话，您可以留言吗?
He is not available right now, can I take a message?
他现在不在，我可以帮你传话吗?
五、情况4：公司不存在对方要找的人
There is no Ms. Jones here.
这里没有Jones女士。
I am sorry, there is nobody here by this name.
对不起，这儿没有这个人。
六、情况5：没有听清对方的话，希望对方能够重复
Could you put that in more specific terms?
你能说得更具体些吗?
I am not sure what you mean?
我不明白你的意思。
Excuse me, but I didn’t hear that, would you mind repeating it please?
对不起，我没听到，请你再说一遍好吗?
七、电话结束语
Is there anything else I can do for you?
我还能为您做些什么吗?
Then I will make sure he gets your message.
然后我会确保他收到你的信息。
Thank you for calling.
谢谢你打电话来。
Nice talking to you.
很高兴和你谈话。
八、电话留言
Hi, this is Andy, I can’t come to the phone at this time, please leave a message and I will call you back as soon as possible.
你好，我是Andy，我现在不能接电话，请留言，我会尽快给你回电话。
Hi, this is Katy, sorry I missed you, please leave a message at the tone, I will get back to you when I get in, thanks.
你好，我是Katy，很抱歉错过了你，请在语音留言，我之后会给你回电话，谢谢。
Situational conversations 情景对话
Dialogue 1 I will call again later
A: Is this the office of Miss Wells?
B: Yes, but she is tight up at the moment.
A: No problem, I will call again later.
Dialogue 2 Is he available now
A: Good morning?
B: Good morning, this is Alex here, I am calling from Los Angeles .
A: How can I help you?
B: May I talk with Mr. Walt, is he available now?
A: Unfortunately, Mr. Walt is not available at the moment, would you like me to put you through to his assistant manager Miss. Muller?
B: Yes, please, you are very helpful.
A: My pleasure.
Dialogue 3 I will see if he is available
A: Good afternoon, marketing department, may I help you?
B: Could I speak to Mr. Philip please?
A: I will see if he is available, who shall I say is calling please?
B: Kath Wills.
A: Hold on line please, Mr. Philip is in a meeting at the moment, can I help you?
B: I want to discuss with him the new contract we signed last week.
A: shall I ask him to call you when he is free?
B: Yes, that would be easiest.
Dialogue 4 He is just stepped out
A: Good morning, marketing department.
B: Hello, May I speak to Mr. Kelvin Philip please?
A: I am sorry, he is just stepped out, may I ask who is calling?
B: This is Aaron Sari, from Atlantic Software, would you please tell me when I can get a hold of him?
A: I have no idea when Mr. Philip could be available in the office, could you call later or would you mind leaving a message?
B: I think it’s better for me to leave a message, please make sure he gets this message.
A: I see, I will be sure to pass your messages to Mr. Philip.
B: Good, when he comes back, can you have him call me at 12345678
A: Ok, could I check the number, is it 12345678?
Dialogue 5 would you like to leave a message
A: Hello, this is public relations department, Mandy Samson speaking?
B: Hello, I am looking for Ms. Kathy Wills.
A: Who is this?
B: Brook Walt, a friend of Kathy.
A: I am sorry, Ms. Wills is not in the office right now, would you like to leave a message?
B: Please tell Ms. Wills that I called and she can call me back at 4 p.m. today.
A: Ok, does she have your number?
B: Yes, please make sure that she gets the message.
A: Of course, Goodbye.
Dialogue 6 put her through
A: Asian Computer Company, Good morning.
B: Good morning, may I speak to Mr. Walt please?
A: May I ask who is calling please?
B: This is Kathy Wills from the great universal advertising agency.
A: Just a minute Miss Wills.
B: Mr. Walt, Miss Wills from great universal advertising agency wants to speak to you.
C: Put her through, please. Hello, Brook Walt speaking.
Dialogue 7 I will check it immediately
A: Good morning, Asian Computer Company, can I help you?
B: Morning, this is Miss Barry, I ordered four computer sets from your company three days ago but they haven’t arrived yet.
A: Oh, I am sorry, I will check it immediately. Can I have your full name, address and phone number?
B: Yes, Nicole Barry, 3966 Erhuan East Road, 83532353.
A: Thank you, I will check it with our delivery department and call you back, please accept our sincere apologies.
B: Oh, That’s all right, I will be waiting for your call.
阿卡索是一家在线的英语培训机构，采用网络授课，在家就可以学习，通过网络就可以享受到高清的视频直播学习，画面非常的优质。
从师资上面看，目前阿卡索已经拥有超过6000名全球外籍导师团队，分别来自美国、加拿大、英国、澳洲等英语为母语的国家，美国小学课程更是拥有全欧美外教团队。
另外，阿卡索是以性价比著称的一家英语培训机构，它的学习的费用会相对较低。
